Memberships & Gift Cards

Term & Renewal

• Black Card Memberships are valid for 12 months from the date of purchase.
• Memberships do not auto-renew. Renewal invitations will be issued separately, subject to availability.

Availability & Circulation

• A maximum of 80 Black Card Memberships may be in circulation at any time.
• Membership availability is limited and may be offered in scheduled release windows only.

Pricing

• Membership fee is $2,495 per person, per year, plus applicable taxes.
• Memberships are non-transferable and intended for individual use only.

Cancellations & Refunds

• All sales are final.
• No refunds will be issued for cancellations, non-use, partial use, or early termination of the membership for any reason.

Changes to Terms

• The resort reserves the right to modify membership benefits, inclusions, or terms with a minimum of 60 days’ written notice to active members.
• Changes may be made to ensure operational sustainability, availability, or guest experience standards.

Use of Benefits

• All discounts and benefits are subject to availability and cannot be combined with other promotions, packages, or offers unless explicitly stated.
• “Up to” discounts vary by season, demand, and operational capacity.
• Certain peak dates, high-season periods, holidays, and special events may be excluded.

Spa, Sauna & Wellness Access

• Spa, sauna, and cold plunge benefits are subject to capacity controls and booking availability.
• Discounts may be limited to non-peak times at the resort’s discretion.

Events & Dining Privileges

• Early access, member pricing, and reservation eligibility for events and dining spaces are subject to availability and internal allocation limits.
• Reservation eligibility does not guarantee availability.

Verification & Digital Membership Card

• Members must present their digital membership card at each individual department (Spa, Sauna, Dining, Tours, Front Desk) at the time of arrival to access benefits.
• Members are required to upload a current photo to their Join It profile for verification purposes.
• Benefits may be declined if a valid digital membership card and photo are not presented.

Platform Management

• All Black Card Memberships are managed through Join It

Right of Refusal

• The resort reserves the right to suspend or revoke membership privileges in cases of misuse, abuse of benefits, or conduct inconsistent with resort policies, without refund.